Levoit

General

• Where are your products manufactured?
• What is the warranty coverage of your products?
• What is H13 True HEPA Filtration?
• Can Levoit air purifiers remove viruses?
• What is the voltage rating of your products?
• Do you repair units that are 110V?

Smart Line: Core 200S, Core 300S, Core 400S, Core 600S

• There is a strange smell coming from the air purifier
• My air purifier makes an unusual noise while the fan is on
• Poor air purification quality
• The airflow is significantly reduced
• My check filter indicator is red even if the filters were just replaced. What should I do?
• My smart air purifier is not connecting to the VeSync app

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Non-Smart Line: LV-H128, Core Mini, Core 300, and Core P350

• My check filter indicator is red even if the filters were just replaced. What should I do?
• My Levoit Air Purifier will not turn on or respond to button controls
• The airflow is significantly reduced
• My air purifier makes an unusual noise while the fan is on
• Poor air purification quality
• There is a strange smell coming from the air purifier. 

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Replacement Filters

• When should I replace the filter?
• What are the different replacement filters available?
• Can I use this filter for other units?